Carrotly (“we”, “our”, “the service”) is a personal AI work assistant. This page explains what information we collect when you use it, why we collect it, who we share it with, how long we keep it, and what rights you have over it.
Information we collect
- Your email address, used to create and identify your account.
- The content of files you upload — documents, lecture materials, and images you attach or add to the service — including the text extracted from them.
- Your conversation history — the prompts you send and the responses you receive.
Why we collect it
We use this information to:
- Provide and operate the service — authenticate you, save your files and deadlines, and keep your conversation history available across devices.
- Generate AI-powered analysis you request — summarizing documents, extracting deadlines, drafting answers to expected questions, and similar features.
Who we share it with
We do not sell your data. We share it only with the service providers that make Carrotly work:
- OpenAI — receives the text of your prompts, attached documents, and images so it can generate the AI analysis and responses you ask for.
- Supabase — our database and authentication provider, used to store your account, files, and conversation history.
- Polar — our payment processor, used to handle Pro subscription checkout and billing. Polar receives the information needed to process your payment (such as your email address); we do not send them your files or conversation history.
How long we keep it
- Your account data (email, files, deadlines) is kept until you delete your account.
- On the free plan, conversation history is kept for 30 days and then automatically deleted. Pro accounts have no automatic deletion — conversation history is kept until account deletion, same as everything else.
Your rights
You can request a copy of the data we hold about you, or request that we delete it, at any time by emailing us at the address below. We’ll respond as soon as we can.
Contact
Questions about this policy, or requests to access or delete your data, can be sent to kcw022@naver.com.